Returns Policy

1) Except under circumstances required by law, payments made for Orders shall not be refunded after acceptance of delivery under any circumstances, including but not limited to the termination of the purchase agreement for whatever reason. Orca may however provide payment voucher in place of cash.
2) Orca Deco only accept returns or exchanges after collection/delivery if a request is made within forty-eight (48) hours of collection/delivery.
3) Orca Deco only accept returns or exchanges after collection/delivery if request is made within ten (10) days of delivery.
4) Orca Deco do not accept returns on any household linens, used or washed beddings.